Our goal at DESTINATION athlete ™ is to provide superior service for athletes, coaches and parents. If you are not satisfied, then we are not satisfied. For an exchange, refund or credit, we ask that you fill out a Merchandise Return Form. Send the package via UPS or through the United States Postal Service to the address indicated on the packing slip. Returns must be made within 30 days of original purchase date. There will be a 20% restocking fee assessed with your return. Shipping and handling charges are not refundable. Please allow at least ten business days for returns to be processed.